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Travelling With Confidence – A New Project

A major new initiative to help disabled people who lack the confidence to use the railway.

The community rail movement will be ramping up its work to help disabled people, who lack confidence to travel on public transport, thanks to a grant from Motability Foundation.

The Community Rail Network, a national not-for-profit organisation that supports communities to get involved with local railways and stations – and get maximum benefit from them – will be working with four of its community rail partnership members, and its wider membership, to deliver the programme and ensure lasting change.

The programme has been developed in light of evidence showing the proportion of disabled people facing barriers using rail, and how these can be reduced. Research by Scope shows 54% of disabled people often or always feel anxious using public transport, and 30% say difficulties with public transport reduce their mobility.[1] Experience in community rail demonstrates the benefits that can be unlocked through empowering disabled people through meaningful engagement and change to break down barriers, opening up rail and connected sustainable modes of travel.

 

Commencing in early 2025 (coinciding with the national Railway 200 celebrations), the programme will involve four core delivery partners, building on their substantive experience in this area of work: Community Rail Lancashire; GO Community Rail Partnership (Gloucestershire and Oxfordshire); Severnside Community Rail Partnership; and Southeast Communities Rail Partnership. They will be working with local inclusion and disability partners, aiming to engage 1,500 disabled people with diverse needs and lived experiences, developing their skills and awareness and providing enriching rail travel experiences, while drawing on their input and enabling them to shape their involvement.

The CRPs, their local partners and Community Rail Network will ensure disabled people’s expertise by experience is at the forefront and will share their insights with railway partners and decision-makers at local and national level to help shape a more inclusive railway, especially through the process of rail reform.

Community Rail Network will coordinate the programme, gather evidence and insights, and involve its wider membership of 75 community rail partnerships and 325 station groups, to share good practice and support wider activity. This will include providing small grants and advice to help more of its members set up similar initiatives in their local areas, aiming to empower hundreds more people, and build a lasting legacy.

Jools Townsend, chief executive of Community Rail Network, said: “We’re thrilled to be getting this important programme underway, at a crucial time as the railway embarks on a period of major transformation.

“We know from our members’ experiences working with the disabled community, and people in diverse circumstances, that too many people feel excluded from our railway. But we also see up-close the incredible benefits that can be unlocked through meaningful engagement, building travel awareness, skills and confidence, and, crucially, drawing on disabled people’s expertise by experience, to affect wider change.”

“Enabling people who previously felt unable to use rail to start accessing the opportunities it can open up – training, employment, leisure and social opportunities – can be life-changing. Ultimately, we’re working towards a truly inclusive railway, and all disabled people being able to travel with confidence.”

Lisa Jones, Motability Foundation’s director of charitable operations, said: “We’re delighted to award Community Rail Network with this grant to work with community rail partnerships and create a travel training programme to support disabled people use trains and buses confidently.”

“Community Rail Network, together with its partners, will gather insights from disabled people’s experiences and offer travel awareness training, supporting disabled people to travel independently and confidently.”

“Awarding grants to important organisations like Community Rail Network helps us to make an immediate difference to the transport needs of disabled people.”

Katie Douglas, accessibility & inclusion officer at Community Rail Lancashire, said: “Travelling with confidence on our rail network can be a game changer. It opens up opportunities to visit family and friends, take up work and learning opportunities, explore new places and get to those all-important appointments. Community Rail Lancashire is thrilled to be working alongside other CRPs to support disabled people with low confidence in rail travel to develop new skills, grow and access all that rail has to offer.”

Hannah McDonnell, executive director of GO Community Rail Partnership, said: “We are delighted to be part of this important initiative that puts disabled people’s experiences at the heart of making travel more accessible. As an organisation committed to inclusive transport, we know that building travel confidence is about more than just physical accessibility – it’s about creating supportive, understanding environments where everyone feels they can travel independently. Through meaningful co-production with disabled people and our community partners, we’ll work to break down barriers and open up the opportunities that travel confidence brings. This project will help create lasting change in how we approach accessible transport across our network.”

Heather Cullimore, partnership manager at Severnside CRP, said: “We are delighted to be part of this important project. Grant funding will ensure the development of our Days Out By Train scheme, supporting more people with disabilities to build confidence in using the local rail and wider public transport network. Over the next two years, we hope to learn more about the specific needs of local groups and build a network of local champions supporting their peers to plan and enjoy journeys in the knowledge of support available.”

Fiona Morton, chief executive officer of Southeast Communities Rail Partnership, said: “We are proud to support this important initiative to build confidence in rail travel. At some point, we will all need that little bit of extra help to travel independently and safely, and this project will use insights from groups of disabled people to improve accessibility for us all.” 

NOTES

Community Rail Network is the umbrella body for community partnerships and groups working to connect communities with their railways. Our vision is to create a flourishing community rail movement connecting people and their railways, contributing to inclusive, empowered, sustainable and healthy communities. There are 75 community rail partnerships – community-based organisations working to promote and enhance local railway lines – and 1,300 station ‘friends’ groups across Britain. These numbers are growing each year. There are 8,250 volunteers giving 380,000 hours per year, worth £30.9m annually in health, wellbeing, and community benefits. See more at www.communityrail.org.uk.

Motability Foundation is a registered charity set up in 1977. The Motability Foundation funds, supports, researches and innovates so that all disabled people can make the journeys they choose. We oversee the Mobility Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations that provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all. See more at www.motabilityfoundation.org.uk/.

Community Rail Lancashire is the umbrella body for four CRPs in Lancashire and is based in the ‘Bunker’ at Accrington Eco Station. CRL delivers specific project such as ‘Try the Train’ and the ‘Autism Friendly Line’ along the Manchester to Blackburn via Todmordern line, as well as supporting other projects including the Yorkshire Dales Explorer and Eco Escapes. CRL established the highly successful Community Rail Education Network and is funded by Northern to deliver education and youth engagement across the north of England. See more at www.communityraillancashire.co.uk/.

GO Community Rail Partnership is an award-winning Community Interest Company that champions sustainable travel and the representation of underrepresented groups while supporting community projects across Gloucestershire and Oxfordshire. Their mission is to make it easier for people to use public transport. Their vision is a society where transport is inclusive, sustainable and better connects people. Their projects fall under three strategic pillars: access for all, access to opportunity and access to leisure. See more at www.gloucestershirecommunityrail.org/.

Severnside Community Rail Partnership – Severnside Community Rail Partnership (CRP) is a not-for-profit organisation, covering routes radiating from Bristol Temple Meads station. Severnside CRP strives to ensure people of all ages and backgrounds are able to access their local railway network, and that stations and services feel safe and welcoming to passengers. See more at https://severnside-rail.org.uk/.

Southeast Communities Rail Partnership works in partnership with five train companies on ten community rail lines, Network Rail and the local community. SCRP provides a forum where business, community and volunteers get involved constructively with their vital community asset: their railway station and services. See more at www.southeast.org.

For further details, contact Erin Kelly, communications and marketing officer, on erin@communityrail.org.uk.

[1] Scope, Travel Fair report, 2019, https://www.scope.org.uk/campaigns/travel-fair/travel-fair-report-summary